News Link Evaluation

   Dear Valued Subscriber:


    At News Link subscribers come first. What you say is important to us.
    Please take a moment to tell us how we can improve the service
    we provide you! We genuinely want to hear your honest
    answers-yes, even negative responses! Please fill out
    the form below as much as possible.

    Sincerely,

     News Link Team

An asterisk (*) indicates a required field.
 
*Name:
 *Email Address:

  1) Do you feel that all of the issues you have contacted IML for
      assistance with have been resolved by the News Link Support team?
 
     Yes
     No

2) When and if you contacted IML the time it took for IML's News Link Support team to respond to my questions...

     Greatly exceeded my expectations.
     Exceeded my expectations.
     Met my expectations.
     Did not meet my expectations.
     Was far from meeting my expectations.
 
  3) The professionalism and courtesy of IML's Support team...

     Greatly exceeded my expectations.
     Exceeded my expectations.
     Met my expectations.
     Did not meet my expectations.
     Was far from meeting my expectations.

  4) The expertise of IML's Support agent that assisted me...

     Greatly exceeded my expectations.
     Exceeded my expectations.
     Met my expectations.
     Did not meet my expectations.
     Was far from meeting my expectations.

 5) The overall experience I had when working with IML's News Link
      Support team...

     Greatly exceeded my expectations.
     Exceeded my expectations.
     Met my expectations.
     Did not meet my expectations.
     Was far from meeting my expectations.
 
  6) In your own words, tell us the three things you like best about working
      with IML ?

    

  7) In your own words, tell us the three things you dislike about working
      with IML ?

    

  8) What led you to decide to choose I Marketing Line?

    

  9) Has your expectation been met, and why or why not?

    

  10) Have you ever referred anyone to us? Why or why not?

    

  11) Please tell us how we can improve the quality of support we provide to
        you and your organization.

    

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